How to Fix Google Play Store Error 495
What error 495 means
Error 495 pops up in the Google Play Store when a download or update fails partway through. Unlike some store errors that block the install before it begins, 495 usually appears after the download has started — the progress bar may creep along for a while and then give up with an error message.
The two usual suspects are your connection and your account. If the network drops, switches, or throttles mid-download, the Play Store can’t reassemble the file and bails out with this code. The other common trigger is a stale Google account session: the store’s login token expires or desynchronizes, so Google’s servers refuse the download even though everything looks fine on your phone.
This error is about a failed transaction, not a broken phone. Once you give the Play Store a clean connection and a fresh account sign-in, downloads almost always resume normally.
Common causes
- Unstable network: Wi-Fi dropouts, or switching between Wi-Fi and mobile data mid-download, break the transfer.
- Stale Google account session: an expired or desynchronized sign-in token makes Google’s servers refuse the download.
- Corrupted Play Store cache or data: bad temporary files confuse the download manager.
- Disabled system components: if Download Manager or a related system app was disabled, the store can’t complete downloads.
- VPN or proxy interference: routing Play Store traffic through a slow or blocked server interrupts downloads.
How to fix error 495 — step by step
Work through these fixes in order. Error 495 is temporary by nature, so one of the early steps usually clears it.
- Clear the Play Store’s cache and data. Open Settings, then go to Apps > See all apps > Google Play Store > Storage & cache. Tap Clear cache, then Clear storage (or Clear data). While you’re there, open Google Play Services the same way and tap Clear cache. Reopen the Play Store and retry the download.
- Check your connection and disable VPN. Go to Settings > Network & internet. Toggle Wi-Fi off and back on, or switch to mobile data to test. If you use a VPN, turn it off (Settings > Network & internet > VPN) and retry — VPN servers are a classic trigger of error 495. Restarting your router is worth trying too.
- Remove and re-add your Google account. Open Settings > Passwords & accounts, tap your Google account, then Remove account. Restart your phone, then go back to Settings > Passwords & accounts > Add account > Google and sign in again. This refreshes the sign-in token. Your synced data (contacts, calendar, backed-up photos) comes back when the account re-syncs.
- Reset app preferences. Go to Settings > System > Reset options > Reset app preferences, then tap Reset apps. This re-enables any disabled system apps — including Download Manager, which the Play Store depends on — without deleting any of your data.
- Fix your date and time settings. Open Settings > System > Date & time and turn on “Set time automatically” and “Set time zone automatically.” A wrong clock breaks the secure connection to Google’s servers, which can surface as error 495.
- Clear the stuck download queue. Open the Play Store, tap your profile icon, then Manage apps & device > Manage, and cancel any stuck or pending downloads. Alternatively, go to Settings > Apps > See all apps > Download Manager > Storage & cache and tap Clear cache, then Clear storage.
Did this fix it? Quick checklist
- Downloads start and complete without error 495
- The Play Store shows your Google account signed in correctly
- Date and time are set automatically and correct
- Other network apps (browser, YouTube) work fine
If 495 persists, try downloading over a completely different network (for example a friend’s hotspot) and check whether Google’s services are having an outage — on rare occasions the Play Store itself is the problem. A factory reset fixes it as a last resort, but back up your phone first.
Frequently asked questions
What causes error 495 in the Play Store?
Interrupted downloads — usually from network drops or a stale Google account session. The store starts fetching the app package but can’t finish, so it aborts with error 495.
Will removing my Google account delete my data?
It removes the account from the phone, but synced data like contacts, calendar events, and backed-up photos sync back when you sign in again. Double-check that backup is turned on (Settings > System > Backup) before you remove the account.
Why does error 495 happen only on Wi-Fi?
Often that specific Wi-Fi network blocks or throttles Google’s download servers, or a captive portal (hotel or airport Wi-Fi) keeps interrupting the connection. Try mobile data to confirm — if downloads work there, the Wi-Fi network is the problem.
Do I need to factory reset for error 495?
Almost never. The six steps above resolve it in the large majority of cases. A factory reset is a last resort for when every other fix has failed — and it requires a full backup first.